Member Experience & Growth Advocate

ADP, Inc.

Dallas (TX)

In loco

USD 42.000 - 68.000

Tempo pieno

14 giorni+

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Descrizione del lavoro

Baylor Health Care System Credit Union is seeking a full-time Member Engagement Specialist in Dallas, TX. The role focuses on strengthening member relationships, providing financial guidance, and promoting a full range of financial products and services.

You will manage lending processes, advise on credit options, and participate in community outreach and events. The position requires strong sales skills, banking knowledge, and the ability to work a flexible schedule including evenings and

Competenze

  • Minimum two years banking or credit union experience.
  • Minimum two years in a high-paced sales environment with goal attainment.
  • Knowledge of banking regulations and compliance standards.

Mansioni

  • Provide exceptional member service and resolve issues promptly.
  • Interview applicants to assess full financial needs and provide tailored solutions.
  • Promote and sell the credit union's products and services.
  • Analyze credit reports and assist with lending decisions.
  • Engage in outbound calls and SEG events to generate leads.

Conoscenze

Member relationship
Sales & business development
Financial counseling
Customer service
Communication skills
Cross-selling opportunities
Interviewing applicants
Open-ended questions
Time management
Attention to detail

Formazione

High School Diploma/GED
Associates or Bachelor's in business or finance

Strumenti

Microsoft Office (Word, Excel, PowerPoint)

Descrizione del lavoro

Baylor Health Care System Credit Union is seeking a full-time Member Engagement Specialist in Dallas, TX. The role focuses on strengthening member relationships, providing financial guidance, and promoting a full range of financial products and services.

You will manage lending processes, advise on credit options, and participate in community outreach and events. The position requires strong sales skills, banking knowledge, and the ability to work a flexible schedule including evenings and

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