Member Experience & Growth Advisor

Addition Financial Credit Union; Tallahassee, Northern (FL, KY); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

401k with profit sharing

Medical, dental and vision coverage

Tuition assistance

Paid leave and holidays

Job summary

Addition Financial Credit Union in Tallahassee is seeking a Relationship Advisor to engage members, understand their financial needs, and promote credit union products. The role balances teller and platform duties with a focus on exceptional service and relationship growth.

The position requires a high school diploma and at least 1 year in sales or member service, strong communication, and the ability to work a flexible schedule, including Saturdays. On-site role with competitive benefits.

Qualifications

• High School diploma or equivalent.
• Minimum of 1+ years of experience in a sale or member service role with cash handling.
• Service-oriented mindset and commitment to exceeding expectations.
• Excellent listening, verbal, and written communication skills.

Responsibilities

• Cultivate strong relationships with members to understand financial needs.
• Deliver personalized member service and address inquiries promptly.
• Promote credit union products and services professionally.
• Drive deposit growth through relationship-building with members.
• Balance teller line and platform duties as needed to meet member demand.
• Assist branch operations with daily tasks and opening/closing procedures.

Skills

Sales

Customer service

Communication

Relationships

Education

High School diploma or equivalent

Tools

Symitar/Epysis

Synapsys

Meridian Link

OpenClose

Job description

Addition Financial Credit Union in Tallahassee is seeking a Relationship Advisor to engage members, understand their financial needs, and promote credit union products. The role balances teller and platform duties with a focus on exceptional service and relationship growth.

The position requires a high school diploma and at least 1 year in sales or member service, strong communication, and the ability to work a flexible schedule, including Saturdays. On-site role with competitive benefits.