Member Experience Advisor | Growth & Service

Addition Financial Credit Union; Tallahassee, Northern (FL, KY); Hybrid; USD 35,000 - 47,000; Full time

Benefits offered by this job

401k with profit sharing

Medical/dental/vision coverage

Tuition assistance

Paid time off

Parental leave

Job summary

Addition Financial Credit Union in Tallahassee, FL is seeking a Relationship Advisor for a full-time, on-site role. You will engage members, promote credit union products, and provide personalized financial guidance while supporting branch operations and daily tasks.

The role requires strong communication, a service mindset, cash handling experience, and proficiency with core banking tools. Join our community-focused team and help members achieve their financial goals.

Qualifications

• High school diploma or equivalent.
• 1+ years in a sales or member service role with cash handling.
• Strong communication and customer service skills.
• Proficiency with basic computer systems and MS Office.

Responsibilities

• Cultivate strong member relationships and promote products/services.
• Deliver exceptional member experience with prompt, attentive service.
• Identify opportunities to grow memberships and deposits.
• Support branch operations and teller/platform tasks as needed.
• Process transactions accurately and securely; handle inquiries with care.
• Collaborate with team to hit goals and improve service.

Job description

Addition Financial Credit Union in Tallahassee, FL is seeking a Relationship Advisor for a full-time, on-site role. You will engage members, promote credit union products, and provide personalized financial guidance while supporting branch operations and daily tasks.

The role requires strong communication, a service mindset, cash handling experience, and proficiency with core banking tools. Join our community-focused team and help members achieve their financial goals.