Member Experience & Growth Advisor

Addition Financial Credit Union; Sanford (FL); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

401k with profit sharing

Medical, dental, vision coverage

Tuition assistance

Paid time off

Job summary

Addition Financial Credit Union in Sanford, FL is seeking a Relationship Advisor to deliver exceptional member service, promote products, and manage routine transactions on-site. You will engage members, understand their financial needs, and drive membership growth in a full-time role.

The position emphasizes accuracy, communication, and teamwork, with a focus on deposits and service excellence across branch operations. Availability includes Monday–Saturday as needed.

Qualifications

• Minimum 1+ years in a sale or member service role with cash handling experience.
• Service-oriented mindset with a willingness to learn, improve and teach others.
• Excellent listening, verbal, and written communication skills.

Responsibilities

• Cultivate relationships with members to understand their financial needs and promote products.
• Deliver personalized, attentive service to ensure a positive member experience.
• Identify opportunities to grow membership and deposits.
• Handle transactions for personal and business accounts accurately and efficiently.
• Collaborate with branch operations to support daily tasks and provide team-oriented service.

Skills

Cash handling

Member service

Communication skills

Relationship building

Sales skills

Education

High School diploma or equivalent

Tools

Symitar/Epysis

Synapsys

Meridian Link

OpenClose

Job description

Addition Financial Credit Union in Sanford, FL is seeking a Relationship Advisor to deliver exceptional member service, promote products, and manage routine transactions on-site. You will engage members, understand their financial needs, and drive membership growth in a full-time role.

The position emphasizes accuracy, communication, and teamwork, with a focus on deposits and service excellence across branch operations. Availability includes Monday–Saturday as needed.