Part-Time Member Experience Advisor

Addition Financial Credit Union; Florida; On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

401k with profit sharing

Tuition assistance

Paid parental leave

Job summary

Addition Financial Credit Union in Lake Mary, FL, seeks a Relationship Advisor for a Part-Time role in its Contact Center. You will handle member calls, determine needs, and offer individualized product recommendations while maintaining high service standards.

The position requires 1–2 years of customer service experience, a high school diploma, and a willingness to learn through coaching. This on-site role offers a path to growth and a strong benefits package.

Qualifications

• High school diploma or GED required.
• 1–2 years of customer/member service experience.
• Knowledge of cross-selling products and services across banking.
• Familiarity with typical credit union products and services.

Responsibilities

• Communicate with members by phone to discuss financial needs and provide information.
• Perform account maintenance tasks and service requests.
• Process transactions and assist with lending needs within policy.

Skills

Customer service

Cross-selling

Education

High school diploma or GED

Job description

Addition Financial Credit Union in Lake Mary, FL, seeks a Relationship Advisor for a Part-Time role in its Contact Center. You will handle member calls, determine needs, and offer individualized product recommendations while maintaining high service standards.

The position requires 1–2 years of customer service experience, a high school diploma, and a willingness to learn through coaching. This on-site role offers a path to growth and a strong benefits package.