Member Experience & Frontline Service Specialist

Walmart Inc.; Harvey (LA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health benefits (medical, vision, and牙

401(k) with company match

Paid time off and vacation

Stock purchase program

Job summary

Walmart Inc. at Sam's Club Harvey, LA is seeking a Front End Associate to deliver proactive member service, operate the checkout area, and promote Sam's Club products.

You will guide members on self-service technology and assist with payments, returns, and exchanges while maintaining a safe, well-organized environment. The role emphasizes teamwork, compliance with safety standards, and ongoing learning through training and program rollout, with a focus on delivering excellent customer

Qualifications

• Retail experience including operating front end equipment (cash register) and mobile retail applications.

Responsibilities

• Provide member service at the front; acknowledge and assist members.
• Maintain the checkout area and organize merchandise near the front end.
• Resolve member issues and concerns, including processing payments, returns, refunds, and exchanges.
• Promote Sam's Club products and services; guide members on self-service technology.
• Ensure safety, policy compliance, and a secure shopping environment.

Skills

Retail experience

Front-end equipment

Mobile retail apps

Tools

Cash register

Mobile apps

Job description

Walmart Inc. at Sam's Club Harvey, LA is seeking a Front End Associate to deliver proactive member service, operate the checkout area, and promote Sam's Club products.

You will guide members on self-service technology and assist with payments, returns, and exchanges while maintaining a safe, well-organized environment. The role emphasizes teamwork, compliance with safety standards, and ongoing learning through training and program rollout, with a focus on delivering excellent customer