Member Experience Specialist - Front End & Service

Sam's East, Inc.; Metairie (LA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Live Better U

Job summary

Sam's Club is hiring at Walmart in Metairie, LA to support members at the front end. You will provide member service, operate the checkout area, process purchases, and assist with returns and exchanges while upholding safety standards.

The role emphasizes helping members with product choices, using self-service technology, and upholding store policies. Walmart offers competitive pay, benefits, and opportunities for growth through Live Better U and other programs.

Qualifications

• Retail experience including operating front-end equipment such as cash registers.
• Experience with mobile retail applications.
• Ability to assist customers and resolve issues.

Responsibilities

• Provide member service and maintain the checkout area.
• Resolve member issues and concerns; process purchases.
• Promote Sam's Club products and services; guide self-service tech.
• Maintain safety and security per company policies.
• Assist with returns, refunds, and exchanges.
• Support training and rollout of new programs.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Sam's Club is hiring at Walmart in Metairie, LA to support members at the front end. You will provide member service, operate the checkout area, process purchases, and assist with returns and exchanges while upholding safety standards.

The role emphasizes helping members with product choices, using self-service technology, and upholding store policies. Walmart offers competitive pay, benefits, and opportunities for growth through Live Better U and other programs.