Member Experience Specialist - Front End & Tech Support

Sam's East, Inc.; Bossier City (LA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee discounts

Job summary

Walmart and Sam's Club facility in Bossier City, LA is seeking a Front-End Associate to deliver member service, operate front-end equipment, and assist with payments, returns, and exchanges. You will promote Sam's Club products, guide members on self-service tech, and maintain a safe shopping environment in a busy retail setting.

The role requires welcoming members, handling purchases, identifying member needs, and assisting with securing assets while following company safety practices.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Experience working with mobile retail applications.

Responsibilities

• Provide member service at the front end and assist with purchases.
• Verify memberships and assist with payments, returns, and exchanges.
• Promote Sam’s Club products and services and guide members on self-service technology.
• Maintain a safe, clean, and organized front-end area and assist with training of new associates.

Skills

Retail experience

Mobile apps experience

Cash handling

Job description

Walmart and Sam's Club facility in Bossier City, LA is seeking a Front-End Associate to deliver member service, operate front-end equipment, and assist with payments, returns, and exchanges. You will promote Sam's Club products, guide members on self-service tech, and maintain a safe shopping environment in a busy retail setting.

The role requires welcoming members, handling purchases, identifying member needs, and assisting with securing assets while following company safety practices.