Member Experience & Frontline Service Specialist

Sam's Club; Bakersfield (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Education benefits

Employee discounts

Job summary

Sam's Club in Bakersfield, CA is hiring a Front-End Associate to provide member service, operate checkout areas, and process purchases. You will assist with payments, returns, refunds, and exchanges while promoting Sam's Club products and maintaining a safe, friendly shopping environment.

The role involves guiding members on self-service technologies, stocking and organizing merchandise, and following safety and security procedures.

Qualifications

• Retail experience including operating front end equipment and working with mobile retail applications.
• No formal education requirements stated beyond experience.

Responsibilities

• Provide member service and process purchases.
• Resolve member issues and concerns and assist with payments, returns, refunds, and exchanges.
• Maintain checkout areas, clean and organized merchandising, and security practices.

Skills

Retail experience

Front end equipment

Mobile retail apps

Tools

Cash register

Job description

Sam's Club in Bakersfield, CA is hiring a Front-End Associate to provide member service, operate checkout areas, and process purchases. You will assist with payments, returns, refunds, and exchanges while promoting Sam's Club products and maintaining a safe, friendly shopping environment.

The role involves guiding members on self-service technologies, stocking and organizing merchandise, and following safety and security procedures.