Member Experience Specialist

Sam's West, Inc.; Bakersfield (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase plan

Paid time off

Disability benefits

Employee discounts

Job summary

Sam's Club in Bakersfield, CA is seeking a frontline associate to assist members, operate the cash register, and promote Walmart/Sam's Club services.

You will resolve member issues, process purchases, and maintain a safe, organized checkout area while delivering friendly, efficient service. The role requires basic retail experience and comfort with self-checkout tech, with opportunities for advancement.

Qualifications

• Retail experience preferred.
• Experience operating front-end equipment like cash registers.
• Familiarity with mobile retail applications is a plus.

Responsibilities

• Provides member service and processes purchases.
• Promotes Sam's Club products and services.
• Maintains a safe and organized checkout area and assists with returns/exchanges.
• Resolves member issues and conveys self-service technology guidance.
• Follows safety standards and company policies.
• Aids in training on processes and new technology.

Skills

Retail experience

Cash register operation

Mobile app usage

Tools

Cash register

Mobile retail apps

Job description

Sam's Club in Bakersfield, CA is seeking a frontline associate to assist members, operate the cash register, and promote Walmart/Sam's Club services.

You will resolve member issues, process purchases, and maintain a safe, organized checkout area while delivering friendly, efficient service. The role requires basic retail experience and comfort with self-checkout tech, with opportunities for advancement.