Member Experience & Front End Specialist

Walmart Inc.; South Point (OH); Sur place; USD 23 000 - 34 000; Plein temps

Avantages offerts par ce poste

Health benefits

401(k)

Stock purchase plan

Life insurance

Paid time off

Résumé du poste

Walmart Inc. in South Point, OH is hiring a Retail Front End Associate to deliver member service, maintain checkout areas, and promote Sam's Club products. You will assist with payments, returns, and exchanges, and guide members on self-service technology.

Additionally, you will help locate merchandise, participate in safety procedures, and support training of associates on processes and tools, ensuring a safe and welcoming shopping environment.

Qualifications

• Retail experience including operating front end equipment.
• Experience with mobile retail applications.

Responsabilités

• Provides member service.
• Maintains the checkout area.
• Resolves member issues and concerns.
• Promotes Sam's Club products and services.
• Provides guidance and support to members regarding self-service technology.
• Processes member purchases.
• Assists with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types.
• Follows company safety standards, procedures, and guidelines, including conducting safety sweeps.
• Maintains a safe shopping environment.
• Acknowledges members, verifies membership cards, and identifies member needs.
• Assists members with purchasing decisions.
• Locates merchandise.
• Assists with securing and safeguarding Sam's Club assets and property by observing and communicating potential criminal activity according to company policies and procedures.
• Maintains paperwork, logs, and other required documentation.
• Executes emergency response procedures.
• Ensures compliance with company security and safety practices.
• Delivers new programs rollout training.
• Provides continuous learning and process improvement opportunities.

Connaissances

Retail experience including operating前

Mobile retail applications

Description du poste

Walmart Inc. in South Point, OH is hiring a Retail Front End Associate to deliver member service, maintain checkout areas, and promote Sam's Club products. You will assist with payments, returns, and exchanges, and guide members on self-service technology.

Additionally, you will help locate merchandise, participate in safety procedures, and support training of associates on processes and tools, ensuring a safe and welcoming shopping environment.