Member Experience & Front-End Specialist

Sam's East, Inc.; Springdale (OH); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and company-paid life insurance

Paid time off

Education benefits

Job summary

Sam's East, Inc. is seeking a front-end associate at Sam's Club in Springdale, OH. You will deliver member service, process purchases, and assist with payments, returns, and exchanges while promoting club products and services.

You will guide members on self-service technology, locate merchandise, and help maintain a safe, welcoming shopping environment. The role involves handling receipts, safeguarding club assets, and supporting training for frontline staff.

Responsibilities

• Provides member service and resolves issues at the front end.
• Processes member purchases and assists with payments, returns, and exchanges.
• Promotes Sam's Club products and services to members.
• Guides members on self-service technology and locates merchandise as needed.
• Maintains a safe, clean checkout area and ensures policy compliance.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Sam's East, Inc. is seeking a front-end associate at Sam's Club in Springdale, OH. You will deliver member service, process purchases, and assist with payments, returns, and exchanges while promoting club products and services.

You will guide members on self-service technology, locate merchandise, and help maintain a safe, welcoming shopping environment. The role involves handling receipts, safeguarding club assets, and supporting training for frontline staff.