Member Experience & Front-End Specialist

Sam's Club; North Las Vegas (NV); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee discounts

Job summary

Sam's Club in North Las Vegas, NV is seeking a front-end associate to assist members, operate checkout areas, and handle purchases and inquiries. The role includes promoting products, guiding customers on self-service tech, and ensuring a safe, organized shopping environment.

Employees benefit from competitive pay, performance-based bonuses, comprehensive health coverage, retirement plans, and paid time off.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Experience with mobile retail applications.

Responsibilities

• Provides member service.
• Maintains the checkout area.
• Resolves member issues and concerns.
• Promotes Sam's Club products and services.
• Provides guidance and support to members regarding self-service technology.
• Processes member purchases.
• Assists with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types.
• Follows company safety standards, procedures, and guidelines.

Skills

Retail experience

Cash handling

Mobile apps experience

Job description

Sam's Club in North Las Vegas, NV is seeking a front-end associate to assist members, operate checkout areas, and handle purchases and inquiries. The role includes promoting products, guiding customers on self-service tech, and ensuring a safe, organized shopping environment.

Employees benefit from competitive pay, performance-based bonuses, comprehensive health coverage, retirement plans, and paid time off.