Member Experience Team Lead

Sam's West, Inc.; North Las Vegas (NV); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) + stock purchase

PTO & holidays

Education benefits

Job summary

Walmart in North Las Vegas, NV is hiring for a customer service-focused associate at the Sam's Club front-end. You will support supervision of associates, handle member services, process memberships and transactions, and promote our benefits and programs.

You will assist with recruiting, scheduling, coaching, and evaluating staff, ensure policy compliance, and strive to meet membership and sales goals while delivering friendly, efficient service.

Qualifications

• Minimum Qualifications: 6 months retail experience and 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Assist management with supervision of associates and training.
• Provide member service guidance, process memberships and transactions.
• Promote membership, programs, and benefits while ensuring policy compliance.

Skills

Customer service

Retail experience

Front-end equipment operation

Tools

Cash register / front-end equipment

Job description

Walmart in North Las Vegas, NV is hiring for a customer service-focused associate at the Sam's Club front-end. You will support supervision of associates, handle member services, process memberships and transactions, and promote our benefits and programs.

You will assist with recruiting, scheduling, coaching, and evaluating staff, ensure policy compliance, and strive to meet membership and sales goals while delivering friendly, efficient service.