Member Experience Team Lead

Sam's Club; North Las Vegas (NV); On-site; USD 28,929 - 39,950; Full time

Benefits offered by this job

Health, vision and dental benefits

401(k) and stock purchase plan

Paid time off and leave benefits

Employee discounts

Job summary

Sam's Club in North Las Vegas, NV is hiring a front-end associate responsible for supervising associates, guiding member service, and supporting membership programs. You will handle cash register operations, assist customers, and help maintain store organization and safety.

The role requires at least 6 months of retail and customer service experience, willingness to learn, and availability to meet scheduled shifts. Teamwork and a customer-first mindset are essential.

Qualifications

• 6 months retail experience including operating front-end equipment.
• 6 months of customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Assist management with supervising associates by assigning duties and coaching.
• Provide member services guidance and resolve issues per company guidelines.
• Support membership programs: upgrades, renewals, and inquiries, and participate in events.

Skills

Retail experience

Customer service

Cash register operation

Job description

Sam's Club in North Las Vegas, NV is hiring a front-end associate responsible for supervising associates, guiding member service, and supporting membership programs. You will handle cash register operations, assist customers, and help maintain store organization and safety.

The role requires at least 6 months of retail and customer service experience, willingness to learn, and availability to meet scheduled shifts. Teamwork and a customer-first mindset are essential.