Member Experience Specialist - Frontline Service

Walmart; Lebanon (TN); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Education benefits

Job summary

Walmart's Sam's Club in Lebanon, TN is seeking a front-end associate to deliver member service at the checkout area and assist with purchases. You will help members with payments, returns, and exchanges while promoting products and guiding customers on self-service tech. Strong attention to safety and policy compliance is expected.

The role emphasizes teamwork, accuracy, and excellent member interactions, with opportunities for training and career growth within Walmart's benefits programs.

Qualifications

• Retail experience including operating front end equipment such as cash registers.
• Experience using mobile retail applications for transactions and member interactions.

Responsibilities

• Provide member service and resolve issues at checkout with a focus on accuracy and efficiency.
• Assist with payments, returns, refunds, and exchanges per store policies.
• Promote Sam's Club products and services and guide members on self-service technology.

Skills

Retail experience

Mobile retail apps

Job description

Walmart's Sam's Club in Lebanon, TN is seeking a front-end associate to deliver member service at the checkout area and assist with purchases. You will help members with payments, returns, and exchanges while promoting products and guiding customers on self-service tech. Strong attention to safety and policy compliance is expected.

The role emphasizes teamwork, accuracy, and excellent member interactions, with opportunities for training and career growth within Walmart's benefits programs.