Member Experience Front Desk Specialist

Primetime Fitness; Monroe (MI); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discount

Job summary

Primetime Fitness is seeking a friendly front desk agent to welcome members, check in guests, and create a positive, inclusive environment at our Michigan location.

You will generate appointments, conduct gym tours for prospects, enroll new members, and stay knowledgeable about memberships and equipment. This part-time, in-person role offers growth opportunities within a fast-growing fitness company. Shifts include mornings or evenings.

Qualifications

• Front desk experience in service industry preferred.
• Able to generate appointments through referrals and events.
• Strong knowledge of gym memberships and services.

Responsibilities

• Create a positive and inclusive environment for members at the front desk.
• Generate appointments through referrals, networking, demos, and calls.
• Follow up on prospects, conduct gym tours and enroll members.
• Be knowledgeable about membership services and gym equipment.
• Continuously sell membership services during the sales presentation.
• Maintain records in Crunch Fitness VFP master systems (TI log, Club Activity, Web Leads).
• Conduct daily facility walk-throughs to ensure cleanliness.

Skills

Customer service

Sales

Communication

Teamwork

Tools

Crunch Fitness VFP master systems

TI log

Club Activity

Web Leads

Production Book

Job description

Primetime Fitness is seeking a friendly front desk agent to welcome members, check in guests, and create a positive, inclusive environment at our Michigan location.

You will generate appointments, conduct gym tours for prospects, enroll new members, and stay knowledgeable about memberships and equipment. This part-time, in-person role offers growth opportunities within a fast-growing fitness company. Shifts include mornings or evenings.