Member Experience & Front Desk Specialist

Planet Fitness - NJ/MA One World Fitness; Clementon (NJ); On-site; USD 30,000 - 40,000; Full time

Job summary

Planet Fitness - NJ/MA One World Fitness is seeking a Member Services Representative to create a positive member experience by providing exceptional customer service to members, prospective members, and guests.

The ideal candidate has a passion for fitness, possesses strong listening skills, and is able to effectively communicate while maintaining a positive attitude. Responsibilities include greeting members, handling front desk activities, and maintaining cleanliness in the club.

Qualifications

• Customer service background preferred.
• Must be 18 years of age or older.
• Punctuality and reliability is a must.

Responsibilities

• Greet members and provide exceptional customer service.
• Handle front desk activities, including answering phones.
• Assist in maintaining the neatness and cleanliness of the club.

Skills

Customer service background

Basic computer proficiency

Passion for fitness and health

Exceptional customer service skills

Strong listening skills

Education

High School diploma/GED equivalent

Job description

Planet Fitness - NJ/MA One World Fitness is seeking a Member Services Representative to create a positive member experience by providing exceptional customer service to members, prospective members, and guests.

The ideal candidate has a passion for fitness, possesses strong listening skills, and is able to effectively communicate while maintaining a positive attitude. Responsibilities include greeting members, handling front desk activities, and maintaining cleanliness in the club.