Member Experience Front Desk: Sales & Welcome Specialist
SPENGA Ballston
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Benefits offered by this job
Job summary
SPENGA Ballston is seeking a friendly, energetic front desk associate to warmly welcome members and support daily studio operations. You will sell memberships and retail, maintain the workspace, and help guests feel at home while they begin their fitness journey.
Ideal candidates bring a background in customer service or sales, strong communication, and a willingness to learn SPENGA's unique fitness philosophy. Evening/weekend shifts required; flexible schedule and growth opportunities available.
Qualifications
- Previous sales experience, preferably in high-end goods or services.
- Willingness to learn and adapt to SPENGA's fitness philosophy.
- Strong motivation and drive.
- Excellent customer service and sales skills.
- Experience or certifications in personal training, group training, Spin, or yoga a plus.
- Strong leadership abilities.
Responsibilities
- Sell memberships and retail.
- Meet and exceed sales and retention expectations.
- Retain and increase client participation.
- Set up and reset studio equipment before and after classes.
- Maintain clean facility.
- As a SPENGA ambassador, promote SPENGA culture in and out of the studio.
Skills
Job description
SPENGA Ballston is seeking a friendly, energetic front desk associate to warmly welcome members and support daily studio operations. You will sell memberships and retail, maintain the workspace, and help guests feel at home while they begin their fitness journey.
Ideal candidates bring a background in customer service or sales, strong communication, and a willingness to learn SPENGA's unique fitness philosophy. Evening/weekend shifts required; flexible schedule and growth opportunities available.
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