Member Experience & Fitness Sales Specialist

BFit Gyms; Pleasanton (CA); Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

Free gym membership

Medical and dental coverage

401k with match

Discounts on products and personal培训

Job summary

24 Hour Fitness in Pleasanton, CA is seeking a front desk/member experience role focused on welcoming new members and guiding their fitness journey. You will build trust-based relationships by listening to goals and tailoring personalized solutions to support overall success.

The role emphasizes a friendly, inclusive atmosphere with duties spanning answering questions, onboarding, safety, and delivering an outstanding sales and service experience as part of our community.

Qualifications

• 1 year of experience in retail or fitness sales.
• CPR and AED certification within 60 days of employment.
• Demonstrate authenticity, sincerity, and open-mindedness; you show up as yourself and act with integrity.

Responsibilities

• Develop first-name relationships with members, answering questions, resolving concerns, and connecting members to resources.
• Keep the gym clean, well-maintained, and safe for members and guests.
• Deliver a welcoming, informative, and inclusive sales/service experience for guests and members; inspire next steps in fitness goals.
• Support new member onboarding and ensure they feel connected to fitness offerings.

Skills

Customer service

Sales experience

Interpersonal skills

CPR AED

Retail experience

Job description

24 Hour Fitness in Pleasanton, CA is seeking a front desk/member experience role focused on welcoming new members and guiding their fitness journey. You will build trust-based relationships by listening to goals and tailoring personalized solutions to support overall success.

The role emphasizes a friendly, inclusive atmosphere with duties spanning answering questions, onboarding, safety, and delivering an outstanding sales and service experience as part of our community.