Member Experience & Fitness Sales Associate

24 Hour Fitness; Livermore (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Free gym membership

401k with match

Discounts on products and personal训练

Employee resource groups

Job summary

24 Hour Fitness in Livermore, CA is hiring a Front Desk Member Concierge. This full-time role focuses on welcoming new members, listening to their goals, and guiding them through the start of their fitness journey.

You will build genuine relationships, answer questions, keep the gym clean and safe, and deliver a friendly onboarding experience that makes members feel they belong. The position offers a comprehensive benefits package and a free gym membership.

Qualifications

• Minimum of 1 year of experience in retail or fitness sales.
• CPR and AED certification required within 60 days of employment.
• Ability to build first-name relationships and deliver exceptional member experiences.
• Strong customer service mindset and a positive attitude.

Responsibilities

• Greet new members and guide them through onboarding, building trust.
• Answer questions, resolve concerns, and connect members with resources.
• Keep gym clean, safe, and well-maintained.
• Deliver a welcoming, informative sales and service experience.

Skills

Customer service

Retail sales

Interpersonal skills

Communication

CPR/AED certification

Listening

Job description

24 Hour Fitness in Livermore, CA is hiring a Front Desk Member Concierge. This full-time role focuses on welcoming new members, listening to their goals, and guiding them through the start of their fitness journey.

You will build genuine relationships, answer questions, keep the gym clean and safe, and deliver a friendly onboarding experience that makes members feel they belong. The position offers a comprehensive benefits package and a free gym membership.