Member Experience & Fitness Sales Associate

BFit Gyms; Walnut Creek (CA); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Free gym membership

Job summary

24 Hour Fitness is seeking a full-time member services role focused on welcoming new members and guiding them through the start of their fitness journey. You will build genuine relationships, listen to goals, and recommend personalized solutions to support overall fitness success.

This role emphasizes authentic service, a positive attitude, and the ability to inspire members to take the right next steps within our community.

Qualifications

• Authenticity and integrity in interactions.
• Self-motivated with a passion for helping others.
• Goal-oriented with a positive attitude.
• Willingness to obtain CPR/AED certification within 60 days.

Responsibilities

• Develop first-name relationships, answer questions and connect members to resources.
• Keep the gym clean, well-maintained, and safe for all members.
• Provide a welcoming, informative sales and service experience to guests and members.
• Support onboarding, helping new members connect to fitness offerings and feel they belong.

Skills

Customer service mindset

Retail sales experience

Fitness industry knowledge

CPR/AED certification within 60 days

Job description

24 Hour Fitness is seeking a full-time member services role focused on welcoming new members and guiding them through the start of their fitness journey. You will build genuine relationships, listen to goals, and recommend personalized solutions to support overall fitness success.

This role emphasizes authentic service, a positive attitude, and the ability to inspire members to take the right next steps within our community.