Member Experience & Sales Specialist

24 Hour Fitness; Pacifica (CA); On-site; USD 44,392,000 - 63,226,000; Full time

Benefits offered by this job

Free gym membership

401k with match

Health coverage

Job summary

24 Hour Fitness in Pacifica, CA is seeking a friendly, engaging team member to greet new members and guide them through the start of their fitness journey.

You will build trust-based relationships by listening to goals, assessing individual needs, and recommending personalized solutions that support overall fitness success. The role blends passion for fitness with strong interpersonal skills to deliver a motivating member experience.

Qualifications

• Minimum of 1 year of experience in retail or fitness sales.
• CPR and AED certification required within 60 days of employment.
• Willingness to work flexible hours, including weekends and holidays.

Responsibilities

• Develop first-name relationships with members, answer questions, resolve concerns, and connect members to resources.
• Help keep the gym clean, well-maintained, and safe for members and guests.
• Deliver an outstanding sales and service experience by creating a welcoming, informative and inclusive environment for all visitors.
• Assist with onboarding new members to connect them with fitness offerings and programs.

Skills

Customer service

Retail sales

Communication

Interpersonal skills

CPR/AED certification

Flexibility

Job description

24 Hour Fitness in Pacifica, CA is seeking a friendly, engaging team member to greet new members and guide them through the start of their fitness journey.

You will build trust-based relationships by listening to goals, assessing individual needs, and recommending personalized solutions that support overall fitness success. The role blends passion for fitness with strong interpersonal skills to deliver a motivating member experience.