Member Experience & Fitness Sales Specialist

24 Hour Fitness; Castro Valley (CA); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Free gym membership

401(k) with match

Medical and dental coverage

Paid time off

Job summary

24 Hour Fitness in Castro Valley, CA is seeking a full-time member experience associate to greet new members and guide them through the start of their fitness journey. You will listen to goals, recommend personalized options, and help members feel welcome from the moment they walk in.

You will develop first-name relationships, keep the gym clean and safe, deliver a friendly, informative experience, and support onboarding to connect members with classes and services.

Qualifications

• Minimum 1 year of experience in retail or fitness sales.
• CPR and AED certification required within 60 days of employment.

Responsibilities

• Develop first-name relationships with members, answering questions, resolving concerns, and connecting them to resources.
• Keep the gym clean, well-maintained, and safe for members and guests.
• Deliver an outstanding sales and service experience to all guests and members with a welcoming, informative demeanor.
• Support an exceptional new member onboarding experience to help members connect to fitness offerings.

Skills

Customer service

Sales

Interpersonal skills

Self-motivation

Goal orientation

Job description

24 Hour Fitness in Castro Valley, CA is seeking a full-time member experience associate to greet new members and guide them through the start of their fitness journey. You will listen to goals, recommend personalized options, and help members feel welcome from the moment they walk in.

You will develop first-name relationships, keep the gym clean and safe, deliver a friendly, informative experience, and support onboarding to connect members with classes and services.