Member Experience & Fitness Sales Lead

Orangetheory Fitness; Frisco (TX); On-site; USD 18,000 - 25,000; Full time

Job summary

Orangetheory Fitness Frisco is seeking a Member Ambassador to support front-of-house studio operations, drive memberships, and deliver exceptional member care. You will greet guests, process transactions, and coordinate onboarding for new clients.

You will collaborate with the Fitness Team, maintain accurate records in OTF sales systems, and help grow workout traffic through referrals and proactive follow-up. A passion for health and continuous learning is essential.

Qualifications

• Excellent interpersonal and customer service skills.
• Strong verbal and written communication.
• Detail-oriented and highly organized; able to multi-task in a fast-paced environment.
• Previous sales experience preferred.

Responsibilities

• Achieves daily, weekly and monthly sales and membership goals.
• Responds to member inquiries with urgency and care.
• Conducts studio previews with prospects and leads.
• Greets members warmly and maintains a clean lobby.
• Processes cash and card transactions accurately.
• Onboards new clients using intake forms and FP Agreements.
• Works with Fitness Team to fulfill processes.

Skills

Customer service

Sales skills

Communication

Organization

Multitasking

Education

High School Diploma

Tools

MS Office

Internet

Job description

Orangetheory Fitness Frisco is seeking a Member Ambassador to support front-of-house studio operations, drive memberships, and deliver exceptional member care. You will greet guests, process transactions, and coordinate onboarding for new clients.

You will collaborate with the Fitness Team, maintain accurate records in OTF sales systems, and help grow workout traffic through referrals and proactive follow-up. A passion for health and continuous learning is essential.