Member Experience & Fitness Sales Associate

24 Hour Fitness; Ramsey (NJ); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Free gym membership

401k plan (match)

Medical and dental coverage

Job summary

24 Hour Fitness in Ramsey, NJ is seeking a welcoming team member to greet new members and guide them through the start of their fitness journey. The role emphasizes listening to member goals, understanding needs, and offering personalized solutions to drive fitness success.

You will build trust-based relationships, maintain a clean and safe gym environment, and provide a high-energy, inclusive member experience that motivates continued engagement and a sense of belonging.

Qualifications

• Minimum of 1 year of experience in retail or fitness sales.
• CPR and AED certification required within 60 days of employment.
• Strong service mentality focused on member satisfaction.

Responsibilities

• Welcome members and guests, answer questions, resolve concerns, and connect them with resources.
• Keep the gym clean, well-maintained, and safe for members and guests.
• Deliver an outstanding sales and service experience with a welcoming and informative approach.
• Support an effective onboarding experience for new members and help them engage with fitness offerings.

Skills

Customer service

Retail sales

Interpersonal skills

Listening

Flexible

Job description

24 Hour Fitness in Ramsey, NJ is seeking a welcoming team member to greet new members and guide them through the start of their fitness journey. The role emphasizes listening to member goals, understanding needs, and offering personalized solutions to drive fitness success.

You will build trust-based relationships, maintain a clean and safe gym environment, and provide a high-energy, inclusive member experience that motivates continued engagement and a sense of belonging.