Member Experience & Fitness Sales Associate

24 Hour Fitness; Antioch (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Free gym membership

Health insurance

Dental coverage

401k with match

Paid time off

Employee Resource Groups

Job summary

24 Hour Fitness is seeking a Sales/Service Associate who welcomes new members and guides them through the start of their fitness journey. You will listen to goals, tailor recommendations, and help members feel a sense of belonging within our community.

You will be the first impression, ensuring a friendly greeting and prompt attention, while promoting a positive, motivating member experience that supports ongoing engagement and fitness success.

Qualifications

• 1+ year of experience in retail or fitness sales.
• CPR and AED certification required within 60 days of employment.

Responsibilities

• Develop first-name relationships with members, answer questions, resolve concerns and connect them with resources.
• Keep gym clean, well-maintained, and safe for members and guests.
• Deliver an outstanding sales and service experience by providing a welcoming, informative, and inclusive visit.
• Support onboarding to connect members with fitness offerings and resources.

Skills

Customer service

Retail sales

Communication

Teamwork

Education

High school diploma

Job description

24 Hour Fitness is seeking a Sales/Service Associate who welcomes new members and guides them through the start of their fitness journey. You will listen to goals, tailor recommendations, and help members feel a sense of belonging within our community.

You will be the first impression, ensuring a friendly greeting and prompt attention, while promoting a positive, motivating member experience that supports ongoing engagement and fitness success.