Member Experience & Engagement Concierge

Platinum Coastal Group; Miami (FL); Sur place; USD 26 000 - 32 000; Plein temps

Résumé du poste

Platinum Coastal Group is seeking an entry-level member services liaison to join our on-site team in Miami. You will greet and assist members, answer questions about services, benefits, and activities, and help resolve routine requests while supporting check-in, events, and engagement initiatives.

The role emphasizes face-to-face interaction and strong communication in a fast-moving environment. Transferable experience from retail, hospitality, or other people-facing work is welcome, and you

Qualifications

• Entry-level candidate who is personable, dependable, and comfortable starting conversations in a fast-paced environment.
• Transferable experience from retail, hospitality, or other people-facing work is welcome.

Responsabilités

• Greet and assist members onsite.
• Answer questions about services, benefits, and activities.
• Help resolve routine member requests.
• Support check-in, events and engagement initiatives.

Connaissances

Customer service

Events

Communication

Entry-level

Description du poste

Platinum Coastal Group is seeking an entry-level member services liaison to join our on-site team in Miami. You will greet and assist members, answer questions about services, benefits, and activities, and help resolve routine requests while supporting check-in, events, and engagement initiatives.

The role emphasizes face-to-face interaction and strong communication in a fast-moving environment. Transferable experience from retail, hospitality, or other people-facing work is welcome, and you