Onsite Guest Experience Coordinator

Platinum Coastal Group; Mirando City (TX); On-site; USD 29,000 - 36,000; Full time

Job summary

Platinum Coastal Group is seeking an entry-level team member to help coordinate the details and interactions that shape a positive onsite customer experience. This on-site role emphasizes direct, face-to-face engagement with customers, clients, and onsite coworkers.

You’ll support check-ins, requests, appointments, and service touchpoints, interact throughout visits, and coordinate needs with other departments.

Qualifications

• Entry-level role focusing on on-site customer interactions.
• Experience in retail, hospitality, or people-facing work is helpful but not required.
• Must be comfortable working directly with customers and coworkers.

Responsibilities

• Support customer check-ins, requests, appointments, or service touchpoints.
• Interact directly with customers throughout their visit.
• Coordinate needs with appropriate departments.
• Track feedback and recurring service opportunities.

Skills

Customer service

Communication

Interpersonal skills

Face-to-face interaction

Job description

Platinum Coastal Group is seeking an entry-level team member to help coordinate the details and interactions that shape a positive onsite customer experience. This on-site role emphasizes direct, face-to-face engagement with customers, clients, and onsite coworkers.

You’ll support check-ins, requests, appointments, and service touchpoints, interact throughout visits, and coordinate needs with other departments.