Member Experience Specialist

Platinum Coastal Group; Indianapolis (IN); On-site; USD 30,000 - 42,000; Full time

Job summary

Platinum Coastal Group is seeking an entry-level, on-site team member to create a welcoming experience for members and guests. You will engage with people, share information about services and activities, and help manage routine requests in a fast-paced environment.

The role emphasizes face-to-face interaction with customers and onsite coworkers, ideal for someone personable, organized, and coachable with transferable experience from retail, hospitality, or student campus activities.

Qualifications

• Entry-level role requiring personable, dependable approach.
• Ability to start conversations and communicate professionally.

Responsibilities

• Welcome members and guests and provide information about services and activities.
• Assist with routine requests and concerns from members.
• Support onsite member events and engagement.
• Engage with customers, clients, and community participants onsite.

Skills

entry-level

customer service

focus

Job description

Platinum Coastal Group is seeking an entry-level, on-site team member to create a welcoming experience for members and guests. You will engage with people, share information about services and activities, and help manage routine requests in a fast-paced environment.

The role emphasizes face-to-face interaction with customers and onsite coworkers, ideal for someone personable, organized, and coachable with transferable experience from retail, hospitality, or student campus activities.