Member Experience Desk Associate - Flexible Shifts

JCC Association of North America; Miami Beach (FL); On-site; USD 22,500 - 27,500; Full time

Job summary

The JCC Association of North America seeks a Service Desk Representative for its Miami Beach location. This role involves exceptional customer service and greeting members and guests. Candidates must be dependable, show strong work ethics, and be flexible to work evenings and weekends. Requirements include conflict resolution skills, teamwork, and the ability to handle weight, along with knowledge of Microsoft Office. The salary is under $25,000.

Qualifications

• Dependable and reliable with excellent customer service skills.
• Able to accept feedback and empower decision-making during shifts.
• Must be available evenings, weekends, and holidays.

Responsibilities

• Greet and welcome all members and guests to the facility.
• Provide assistance with membership and program registrations.
• Communicate information about membership plans and events.

Skills

Customer service skills

Conflict resolution

Problem-solving

Communication

Multi-tasking

Tools

Microsoft Office

POS/CRM systems

Job description

The JCC Association of North America seeks a Service Desk Representative for its Miami Beach location. This role involves exceptional customer service and greeting members and guests. Candidates must be dependable, show strong work ethics, and be flexible to work evenings and weekends. Requirements include conflict resolution skills, teamwork, and the ability to handle weight, along with knowledge of Microsoft Office. The salary is under $25,000.