Member Experience Concierge - Free Fitness Access

New Orleans Jewish Community Center; New Orleans (LA); On-site; USD 20,000 - 22,000; Part time

Benefits offered by this job

Free fitness membership

Job summary

The New Orleans Jewish Community Center invites applications for a part-time front desk role at the welcoming desk in New Orleans. You will greet members and guests, check them in, answer inquiries, and help with membership processing using the center's database.

Weekend shifts are available, with a friendly team and supportive supervisors. Strong customer service, clear communication, and the ability to multitask in a busy environment are essential.

Qualifications

• 1+ year of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work independently and multitask.
• Proficient with Microsoft Word, Excel and Outlook.
• Experience using a membership database is a plus.
• High school diploma or equivalent required.

Responsibilities

• Deliver a high-quality first impression and create a welcoming environment for all visitors.
• Check in members and guests using JCC membership procedures.
• Escort guests and ensure they sign in and wear a name tag.
• Provide information on memberships, policies, and events to customers and staff.
• Answer phones politely and direct calls to the appropriate staff.
• Process membership transactions in the database with accuracy.
• Keep the welcome desk neat and stocked with flyers and materials.
• Report maintenance and facilities requests as needed.

Skills

Customer service

Interpersonal skills

Multitasking

Communication

Detail-oriented

Typing

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Membership database

Job description

The New Orleans Jewish Community Center invites applications for a part-time front desk role at the welcoming desk in New Orleans. You will greet members and guests, check them in, answer inquiries, and help with membership processing using the center's database.

Weekend shifts are available, with a friendly team and supportive supervisors. Strong customer service, clear communication, and the ability to multitask in a busy environment are essential.