Member Experience CSR - Front Desk & POS Expert

Crunch Fitness - JFF North America; Grey Fox Run (SC); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Free gym membership

401(k)

Employee discounts

Free uniforms

Training & development

Job summary

Crunch Fitness - JFF North America in South Carolina is seeking a part-time Customer Service Representative to deliver top-notch service at the front desk. This hourly, non-exempt role focuses on member and guest experiences with accuracy and courtesy.

You will greet members, share membership options, answer calls, update accounts, operate the POS, stock retail items, and help keep the club clean. Training and development are provided.

Qualifications

• Experience in customer service or retail is preferred.
• Excellent communication and greeting skills.
• Ability to handle cash transactions and use POS system.

Responsibilities

• Greet and check in all members, guests, and prospective members.
• Inform prospective members about membership options and promotions.
• Answer phone calls in a polite and professional manner.
• Facilitate necessary updates to members' accounts.
• Operate the POS system and accept payments.
• Ensure all retail items are fully stocked.
• Assist in maintaining the neatness and cleanliness of the club.
• Other duties as assigned.

Skills

Customer service

Phone etiquette

Cash handling

POS system

Tools

POS system

Job description

Crunch Fitness - JFF North America in South Carolina is seeking a part-time Customer Service Representative to deliver top-notch service at the front desk. This hourly, non-exempt role focuses on member and guest experiences with accuracy and courtesy.

You will greet members, share membership options, answer calls, update accounts, operate the POS, stock retail items, and help keep the club clean. Training and development are provided.