Member Experience Coordinator

arcis; Prosper (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Gentle Creek Country Club in Prosper, Texas, part of Arcis Golf, seeks a Member Relations Coordinator to serve as a welcoming ambassador, focusing on member engagement, onboarding, retention, programming, and overall satisfaction for members and guests.

The role collaborates with the General Manager and department leaders to ensure a consistent, high-quality member experience across golf, dining, fitness, and amenities.

Qualifications

• Member engagement, onboarding, and programming responsibilities described in the post.
• Member communications management and event coordination duties.
• Customer-facing, relationship-building requirements with members and guests.

Responsibilities

• Serve as a primary contact for Gentle Creek members and guests.
• Coordinate and execute new member onboarding processes.
• Develop and execute member programming to increase engagement.
• Prepare and distribute member communications and update club materials.
• Coordinate member events with multiple departments and attend functions.
• Support membership inquiries and retention initiatives.

Job description

Gentle Creek Country Club in Prosper, Texas, part of Arcis Golf, seeks a Member Relations Coordinator to serve as a welcoming ambassador, focusing on member engagement, onboarding, retention, programming, and overall satisfaction for members and guests.

The role collaborates with the General Manager and department leaders to ensure a consistent, high-quality member experience across golf, dining, fitness, and amenities.