Member Experience Coordinator

City of Maricopa; Maricopa (AZ); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Complimentary employee membership

Paid sick leave

Job summary

City of Maricopa is seeking a friendly Membership Services Associate to support educational, cultural, athletic, and special event recreation programs. You will work under supervision to greet members, process memberships, and assist at the Service Desk, ensuring a welcoming environment for guests of all ages.

The role emphasizes strong customer service, accurate cash handling, and effective communication. Flexibility to work weekends, evenings, and holidays is required, with potential for

Qualifications

• Must be at least sixteen (16) years of age or older.
• Working flexible hours including weekends, evenings and holidays.

Responsibilities

• Greet members and guests; assist with check-in and membership transactions.
• Provide membership tours and recommend membership options.
• Process memberships and payments accurately and efficiently.
• Support service desk operations and handle registrations and phone inquiries.
• Maintain a clean, safe fitness area and assist with program areas as needed.
• Assist with opening/closing procedures and may act as Manager on Duty when required.

Skills

Customer service

Communication

Organization

Cash handling

Bilingual (plus)

Job description

City of Maricopa is seeking a friendly Membership Services Associate to support educational, cultural, athletic, and special event recreation programs. You will work under supervision to greet members, process memberships, and assist at the Service Desk, ensuring a welcoming environment for guests of all ages.

The role emphasizes strong customer service, accurate cash handling, and effective communication. Flexibility to work weekends, evenings, and holidays is required, with potential for