Member Experience Consultant

Y-12 Credit Union; Knoxville (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

Y-12 Credit Union is looking for a Member Experience Consultant (MXC) who will build relationships with members, open accounts, process transactions, and connect customers with services that improve their financial well-being. You’ll resolve questions, take ownership of solutions, and deliver service that is professional, accurate, and genuinely helpful.

Through every interaction, you’ll help members feel confident about their financial decisions.

Job description

Y-12 Credit Union is looking for a Member Experience Consultant (MXC) who will build relationships with members, open accounts, process transactions, and connect customers with services that improve their financial well-being. You’ll resolve questions, take ownership of solutions, and deliver service that is professional, accurate, and genuinely helpful.

Through every interaction, you’ll help members feel confident about their financial decisions.