Member Experience Concierge — Front Desk & Workspace

Fifth Ward Community Redevelopment Corporation; Houston (TX); On-site; USD 42,000 - 58,000; Full time

Job summary

Fifth Ward Community Redevelopment Corporation (FWCRC) seeks a professional Workspace Concierge to be the welcoming face and central contact for our shared workspace and conference center in Houston. You will manage front desk operations, visitor registration, and basic AV/hybrid meeting support while ensuring a clean, organized, and inviting environment for members and guests.

The ideal candidate has 2+ years in hospitality or office administration and excels at customer service, logistics, and

Qualifications

• Two+ years in hospitality, reception, or shared workspace operations.
• Strong communication and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Greet members and visitors and manage digital visitor logs.
• Handle front desk duties and post or coordinate mail and packages.
• Coordinate conference room bookings, AV support, and catering needs.
• Support member amenities and workspace operations on a daily basis.
• Monitor space cleanliness, supply levels, and security procedures.

Skills

Hospitality

Customer Service

Office Administration

Communication

Microsoft Office

Google Workspace

AV & hybrid tech

Tools

Visitor management systems

Conference room booking software

Zoom Rooms / MS Teams

Job description

Fifth Ward Community Redevelopment Corporation (FWCRC) seeks a professional Workspace Concierge to be the welcoming face and central contact for our shared workspace and conference center in Houston. You will manage front desk operations, visitor registration, and basic AV/hybrid meeting support while ensuring a clean, organized, and inviting environment for members and guests.

The ideal candidate has 2+ years in hospitality or office administration and excels at customer service, logistics, and