Front Desk & Member Services Concierge

Klemchuk LLP; Dallas (TX); On-site; USD 34,000 - 46,000; Full time

Job summary

Engage Workspace is seeking a dedicated Reception & Member Services/Office Administration professional for our Dallas, TX office. This in-office role focuses on delivering concierge-level service, managing phone communications, reservations, mail, and daily operations from 8:30 a.m. to 5:30 p.m., Monday through Friday.

Ideal candidates have 3+ years in similar roles, strong Microsoft Office skills, and comfort in a fast-paced, professional setting with attention to detail and reliability.

Qualifications

• Minimum of 3+ years in a receptionist, office coordinator, or administrative support role.
• Proficiency in Microsoft Office Suite; familiarity with scheduling systems or CRMs is a plus.
• Experience with multi-line phone systems.
• Strong people skills with the ability to remain calm and friendly under pressure.
• Strong organizational and project execution skills.
• Highly dependable, punctual, and detail-oriented.
• Comfortable managing interruptions and shifting priorities throughout the day.

Responsibilities

• Answer and direct phone calls, messages, and inquiries promptly and accurately.
• Manage conference room reservations, ensuring rooms are organized and ready.
• Maintain reception and common areas to present a professional environment.
• Greet members and guests with professionalism and warmth.
• Deliver concierge-level service and support for member needs.
• Open and close the office daily (Mon–Fri, 8:30 a.m.–5:30 p.m.).
• Retrieve, sort, and distribute mail, FedEx, and deliveries.
• Manage office and café supplies, budget, track inventory, and reorder as needed.
• Enter and maintain accurate data for Engage reporting metrics in core systems (CRM, scheduling systems, etc.).

Skills

Microsoft Office

Scheduling systems

CRM

Phone systems

People skills

Organizational skills

Education

Associate degree

Bachelor’s degree

Tools

Multi-line phone system

Job description

Engage Workspace is seeking a dedicated Reception & Member Services/Office Administration professional for our Dallas, TX office. This in-office role focuses on delivering concierge-level service, managing phone communications, reservations, mail, and daily operations from 8:30 a.m. to 5:30 p.m., Monday through Friday.

Ideal candidates have 3+ years in similar roles, strong Microsoft Office skills, and comfort in a fast-paced, professional setting with attention to detail and reliability.