Member Experience Concierge - Front Desk

WeWork; Town of Nunda (NY); On-site; USD 38,000 - 47,000; Full time

Job summary

WeWork is seeking a Front Desk Associate to be the welcoming face of our hospitality team. You will serve as the primary point of contact for members and guests, reporting to a WeWork location on weekdays to support Community Management.

Responsibilities include greeting and assisting guests, managing front desk operations, handling mail, and promoting WeWork services while upholding our values and mission.

Qualifications

• You’re a people-person who enjoys meeting new people from all walks of life.
• In-person interactions energize you and you have outstanding interpersonal skills.
• You feel comfortable and confident being the face of the brand.
• Experience in hospitality or customer service is preferred but not required.
• Strong verbal and written communication skills.

Responsibilities

• Greet members and guests and be on-site point of contact.
• Manage front desk during business hours and assist with check-in.
• Provide space orientation and local information to guests.
• Assist with mail and package handling.
• Maintain front desk cleanliness and organization.
• Respond to emergencies and incidents as needed.

Skills

People skills

Hospitality experience

Customer service

Interpersonal skills

Education

Secondary school certificate

Tools

MS Office

WeWork systems

Job description

WeWork is seeking a Front Desk Associate to be the welcoming face of our hospitality team. You will serve as the primary point of contact for members and guests, reporting to a WeWork location on weekdays to support Community Management.

Responsibilities include greeting and assisting guests, managing front desk operations, handling mail, and promoting WeWork services while upholding our values and mission.