Guest Experience Lead - Front Desk & Community

WeWork; Denver (CO); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

PTO 20 days

Paid holidays

Sick time 80 hours

Parental leave 16 weeks

Healthcare benefits

401k plan

Life and AD&D insurance

Job summary

WeWork in Denver is seeking a Front Desk Associate to be the welcoming face of our hospitality team, greeting members and guests and ensuring a smooth front desk operation.

You will learn WeWork products, support mail and building operations, and help build a sense of community by remembering names and facilitating services.

This full-time role offers competitive benefits, including PTO, holidays, sick time, parental leave, and healthcare, with an August 31st deadline.

Qualifications

• You're a people-person with strong interpersonal skills.
• You enjoy in-person interactions and represent the brand.
• You can multitask while prioritizing member experience.
• Experience in hospitality or customer service is preferred.
• Strong verbal and written communication skills.
• Basic computer skills are expected.

Responsibilities

• Greet members and guests warmly.
• Cover front desk during business hours and be on-site contact.
• Register visiting guests and enforce policies.
• Provide orientation of spaces and answer questions.
• Assist with mail, packages, and front desk operations.
• Support building operations and respond to emergencies.

Skills

People-person

Interpersonal skills

Customer service

Multitasking

Hospitality experience

Verbal/written communication

Computer skills

Brand ambassador

Teamwork

Education

Secondary school certificate

Job description

WeWork in Denver is seeking a Front Desk Associate to be the welcoming face of our hospitality team, greeting members and guests and ensuring a smooth front desk operation.

You will learn WeWork products, support mail and building operations, and help build a sense of community by remembering names and facilitating services.

This full-time role offers competitive benefits, including PTO, holidays, sick time, parental leave, and healthcare, with an August 31st deadline.