Bank Lobby Concierge — Full-Time

Shell FCU; Baytown (TX); Hybrid; USD 18,000 - 28,000; Full time

Job summary

Shell Federal Credit Union in Baytown, TX is seeking a Front Desk Greeter to project a welcoming image for members, visitors, and vendors. You will check members in, offer directions, and help maintain a positive lobby environment.

No experience required; candidates should have a high school diploma or GED. You will handle daily tasks, participate in training, and support branch operations including opening/closing procedures and occasional coverage at other branches.

Qualifications

• High school diploma or GED is required.
• Knowledge of Credit Union products and services.
• Professional verbal communication skills.
• Willingness to work in an open-concept workspace/environment.

Responsibilities

• Greets members, visitors, and vendors with a smile and offers direction.
• Sign members into Better Lobby and provide estimated wait time.
• Maintain lobby cleanliness and presentable branch environment.
• Assist in opening/closing procedures and daily branch tasks.
• Support branch operations and training of new greeters as needed.
• May assist at other branch locations as needed.

Skills

Welcoming demeanor

Professional communication

Open workspace adaptation

Education

High school diploma or GED

Job description

Shell Federal Credit Union in Baytown, TX is seeking a Front Desk Greeter to project a welcoming image for members, visitors, and vendors. You will check members in, offer directions, and help maintain a positive lobby environment.

No experience required; candidates should have a high school diploma or GED. You will handle daily tasks, participate in training, and support branch operations including opening/closing procedures and occasional coverage at other branches.