Member Experience Concierge at Wellness Club

Carolina Country Club Company; Raleigh (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Carolina Country Club Company is seeking a Wellness Attendant to provide outstanding member service in our Wellness Building. You will manage check-in, assist with merchandise sales, and support daily operations to ensure a welcoming, safe environment for members and their families.

You will work closely with the Wellness Director/Asst Director, maintain cleanliness, monitor facilities, and participate in training and safety protocols.

Qualifications

• Experience in customer service or hospitality preferred.
• Ability to work with members and families.
• Must be able to lift up to 30 pounds.

Responsibilities

• Handle check-in process and POS transactions.
• Greet and welcome members entering the Wellness Building.
• Keep the coffee station stocked and tidy.
• Monitor cleanliness and safety of fitness areas.
• Assist Wellness Director/Asst Director with supplies and orders.
• Open/close procedures including doors and equipment checks.
• Address complaints and communicate with directors.

Skills

Customer service

Communication skills

English proficiency

Team player

Patience

Tools

Point of Sale

Job description

Carolina Country Club Company is seeking a Wellness Attendant to provide outstanding member service in our Wellness Building. You will manage check-in, assist with merchandise sales, and support daily operations to ensure a welcoming, safe environment for members and their families.

You will work closely with the Wellness Director/Asst Director, maintain cleanliness, monitor facilities, and participate in training and safety protocols.