Member Experience & Community Connector (Part-Time)

YMCA of the Cedar Rapids Metro Area; Powell (OH); Sur place; USD 15 000 - 21 000; Temps partiel

Résumé du poste

YMCA of the Cedar Rapids Metro Area is seeking a Part Time Membership Experience Specialist in Powell, OH. You will greet members, verify access, and provide information about memberships, programs, and services while upholding the Y's mission and welcoming culture.

The role requires strong customer service, basic computer skills, and the ability to relate to diverse groups. You'll balance cash, process renewals, and help connect members to the community through friendly service and teamwork.

Qualifications

• High school diploma or equivalent required.
• Two years of related experience preferred.
• Ability to learn and apply on-site trainings.

Responsabilités

• Greet and assist members at the Welcome Desk.
• Scan membership cards and manage entry.
• Provide information about memberships, programs, and services.
• Maintain accurate cash and transaction records.
• Balance cash drawer at shift end.
• Deliver facility tours and assist with memberships and renewals.

Connaissances

Excellent interpersonal skills

Customer service excellence

Basic computer skills (Word, Excel, MS

Ability to connect with diverse groups

Team collaboration

Formation

High school diploma

Outils

Daxko trainings

MS Office

Description du poste

YMCA of the Cedar Rapids Metro Area is seeking a Part Time Membership Experience Specialist in Powell, OH. You will greet members, verify access, and provide information about memberships, programs, and services while upholding the Y's mission and welcoming culture.

The role requires strong customer service, basic computer skills, and the ability to relate to diverse groups. You'll balance cash, process renewals, and help connect members to the community through friendly service and teamwork.