Member Experience & Banking Advisor

Colorado Credit Union; Littleton (CO); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401k Matching

Tuition Reimbursement

Paid Time Off

Holidays

Flexible Scheduling

Wellness Program

Employee Recognition

Annual Bonus

Monthly Incentives

Career Development

Cross-Training

Job summary

Colorado Credit Union seeks an Universal Associate to serve as the primary front‑line contact for members, delivering accurate transactional and account services while identifying opportunities to meet financial needs. You will support branch operations, open and maintain basic accounts, and guide members through online banking and services.

The role emphasizes service, sales, and operational accuracy, with collaboration across the team to ensure a positive member experience and achievement of

Qualifications

• High school diploma or equivalent required.
• Six months to one year banking or teller experience preferred.
• Previous sales or customer service experience required.

Responsibilities

• Welcome members, guide them through branch technology and services.
• Process teller transactions and account maintenance accurately.
• Open general new accounts and answer questions about accounts/loans.
• Identify member needs and tailor financial solutions and referrals.
• Support branch operations, compliance, audits, and monthly reporting.

Skills

Customer service

Cash handling

Sales referrals

Banking product knowledge

Communication skills

Education

High school diploma

Job description

Colorado Credit Union seeks an Universal Associate to serve as the primary front‑line contact for members, delivering accurate transactional and account services while identifying opportunities to meet financial needs. You will support branch operations, open and maintain basic accounts, and guide members through online banking and services.

The role emphasizes service, sales, and operational accuracy, with collaboration across the team to ensure a positive member experience and achievement of