Member Experience Banker

Scucu; Taunton (MA); Presencial; USD 33 000 - 37 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Dental benefits

401(k) plan

Tuition reimbursement

Paid time off

Resumo da oferta

SCU Credit Union in Taunton, MA is seeking a Universal Banker to join our Branch team, focused on helping members achieve their financial goals through personalized service and relationship building.

You will handle everyday banking needs, open new accounts, guide loan applications, and educate members on digital tools while collaborating with teammates to deliver a welcoming, service-driven member experience.

Qualificações

• Strong customer service, communication, and interpersonal skills.
• Cash-handling experience and ability to process transactions accurately.
• Working knowledge of banking operations, products, and applicable regulations.
• Analytical and problem-solving abilities to identify solutions.
• Ability to work independently while contributing to a team.
• Flexibility, reliability, and commitment to accuracy and service.

Responsabilidades

• Welcome members and provide friendly, personalized service.
• Process deposits, payments, and banking transactions accurately.
• Open new accounts and guide consumer loan applications.
• Update member information and issue debit cards.
• Answer questions, resolve concerns, and help members meet needs.
• Educate members on digital banking tools.
• Support branch operations and collaborate with teammates.
• Follow security, compliance, and regulatory requirements.

Conhecimentos

Customer service

Communication

Interpersonal skills

Attention to detail

Problem solving

Teamwork

Sales awareness

Descrição da oferta de emprego

SCU Credit Union in Taunton, MA is seeking a Universal Banker to join our Branch team, focused on helping members achieve their financial goals through personalized service and relationship building.

You will handle everyday banking needs, open new accounts, guide loan applications, and educate members on digital tools while collaborating with teammates to deliver a welcoming, service-driven member experience.