Member Experience Associate - Wimbledon Tennis & Pickleball Club

Momentum Enterprises; Walpole (MA); On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

Paid training

Retirement savings

Employee perks across Momentum brands

Uniform provided

Growth opportunities

Job summary

Momentum Enterprises in Norwood, MA is seeking a friendly Front Desk Associate to greet members, assist with court check-ins, scheduling, and registrations, and keep the desk running smoothly in a part-time evening shift.

Training is provided, and the role offers growth opportunities across Momentum brands. A positive, energetic presence is valued, with comfort using a computer and working with a team.

Qualifications

• Friendly, outgoing and easy to talk to.
• Reliable and dependable, you show up.
• Enjoy staying busy and helping people.
• Comfortable on a computer; booking system is easy to learn.
• Team player with a positive attitude.

Responsibilities

• Welcome members and guests with a smile as they walk in.
• Check players in for courts, clinics, and lessons.
• Help with court reservations, scheduling, and program registrations.
• Answer phones and member questions.
• Process simple payments.
• Keep the front desk organized and ready for the next rush.

Job description

Member Experience Associate – Tennis & Pickleball Club

Wimbledon Tennis & Pickleball Club, Norwood, MA

Powered by Momentum Enterprises

Want a part-time job where you're out front, chatting with people, and surrounded by the energy of a busy club? Wimbledon Tennis & Pickleball Club is looking for a friendly, upbeat Front Desk Associate to be the first face our members see. You'll welcome players, get them on the court, and keep the evening running smoothly.

Pay: $17-20 /hour

Schedule: Part-time evening shifts, including some weekends. Shifts vary week to week, and we'll work with you to build a schedule that fits. No front desk experience? No problem. We'll train you.

What You'll Do

• Welcome members and guests with a smile as they walk in
• Check players in for courts, clinics, and lessons
• Help with court reservations, scheduling, and program registrations
• Answer phones and member questions
• Process simple payments
• Keep the front desk organized and ready for the next rush

Who You Are

• Friendly, outgoing, and easy to talk to
• Reliable. Your team can count on you to show up.
• Someone who likes staying busy and helping people
• Comfortable on a computer (our booking system is easy to learn)
• A team player with a positive attitude
• Bonus points if you've worked front desk, retail, or hospitality, or if you love tennis or pickleball

What You Get

• Paid training and ongoing development
• Retirement savings for all employees
• Employee perks across Momentum brands: My Gym, Launch, Retro Fitness, Club Elevate, Wimbledon Tennis & Pickleball Club, and The Newport Venture
• Company-provided uniform
• Room to grow within a company with 17 locations across MA, CT, and NY

About Momentum Enterprises

Momentum Enterprises is a family-focused company creating fun, active, and memorable experiences in the communities we serve. Our brands include My Gym Children's Fitness Centers, Launch Family Entertainment, Retro Fitness, Club Elevate, Wimbledon Tennis & Pickleball Club, and The Newport Venture. We're passionate about building strong teams and helping both our employees and members thrive.

Momentum Enterprises is an equal opportunity employer and does not discriminate based on any protected status.

Salary: $17 - $20 per hour