Front Desk Team Member - Full Time or Part Time

Picklr, Inc.; Burlington (MA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Base pay + commissions

Free membership after milestones

Employee discounts

Growth opportunities

Hands-on customer service experience

Job summary

The Picklr is hiring for a Front Desk & Membership Sales Team Member in Burlington, MA. Join a friendly indoor pickleball club, welcome guests, enroll members, and drive sales in a dynamic social environment.

Full-time or part-time roles include an $18/hour base with unlimited commissions, plus benefits like a free membership after milestones and employee discounts. Grow into leadership and sales roles while gaining hands-on customer service and club operations experience.

Qualifications

• Dependable and personable with customer-focused mindset.
• Experience in customer service or sales is helpful but not required.
• Willingness to learn and contribute to a team environment.

Responsibilities

• Welcome members and guests, manage check-ins, and provide front desk service.
• Lead club tours, explain membership options, and help prospective members find the right fit.
• Drive membership, merchandise, and event sales through engaging conversations.
• Process payments and operate point-of-sale systems.
• Assist with court reservations and registrations for leagues, clinics, and events.
• Support pro shop sales, merchandise displays, and inventory restocking.
• Keep courts and spaces clean and organized.
• Build relationships with members and foster a welcoming club community.

Skills

Customer service

Sales skills

Communication

Teamwork

Hospitality

Tools

Point-of-sale systems

Inventory restocking

Job description

Front Desk & Membership Sales Team Member | Full-Time or Part-Time | The Picklr

Enjoy meeting new people, making connections, and working in an active sports environment? The Picklr is hiring full-time and part-time team members to welcome guests, grow memberships, and help deliver an outstanding indoor pickleball experience.

Pay & Perks

• $18/hour base rate, plus unlimited commissions on memberships, merchandise, and events.

• Free Picklr membership after achieving performance milestones.

• Employee discounts on pickleball gear, apparel, and merchandise.

• Opportunities to grow into team leadership, sales, and management roles.

• Hands-on experience in customer service, hospitality, sales, and club operations.

What You'll Do

• Welcome members and guests, manage check-ins, and provide friendly, professional front desk service.

• Lead club tours, explain membership options, and help prospective members find the right fit.

• Drive membership, merchandise, and event sales through helpful, engaging conversations.

• Answer questions, process payments, and operate point-of-sale systems.

• Assist with court reservations and registration for leagues, clinics, lessons, and tournaments.

• Support pro shop sales, merchandise displays, and inventory restocking.

• Keep courts, common areas, and food and beverage spaces clean and organized.

• Build relationships with members and support a welcoming club community.

Who We're Looking For

You're dependable, personable, and comfortable starting conversations. You enjoy helping customers, working toward sales goals, and contributing to a team. You take initiative, communicate clearly, and stay organized when the club gets busy.

Customer service, retail, hospitality, front desk, or sales experience is helpful, but experience is not required. We value a positive attitude, strong work ethic, and willingness to learn.

Both full-time and part-time positions are available. Applicants must have late-afternoon and weekend availability.

About The Picklr

The Picklr is an indoor pickleball club where people come to play, improve their skills, and connect with their community. Our team helps make every visit welcoming, organized, and fun.

Connect. Dink. Compete.

Ready to bring your energy to The Picklr?

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