Member Experience Associate — Welcome Desk & Programs

YMCA of the Cedar Rapids Metro Area; Oshkosh (WI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free YMCA membership

Discounts on classes and programs

Y Retirement Plan

403(B) Retirement Option

Job summary

Oshkosh Y is seeking energetic, positive team members to welcome members, validate memberships, enroll new members, and assist with program registrations. The Welcome Desk staff provide support to members and staff, fostering a friendly, informative environment in the building.

CPR/AED certification is provided and must be completed within 90 days of hire. Enjoy a consistent weekday schedule from 4:30 a.m. to 12:30 p.m., with opportunities to grow in a professional, supportive setting.

Qualifications

• Customer service experience is helpful, but a friendly, dependable approach and a willingness to learn are just as important.
• Strong organizational, interpersonal, computer, and communication skills will help you succeed in this role.
• CPR/AED certification is provided and must be completed within 90 days of hire.

Responsibilities

• Welcome Desk staff are professional administrative staff who validate memberships, enroll new members, facilitate program registration, and provide support to both members and staff.

Skills

Customer service

Organization

Interpersonal skills

Computer skills

Communication

Job description

Oshkosh Y is seeking energetic, positive team members to welcome members, validate memberships, enroll new members, and assist with program registrations. The Welcome Desk staff provide support to members and staff, fostering a friendly, informative environment in the building.

CPR/AED certification is provided and must be completed within 90 days of hire. Enjoy a consistent weekday schedule from 4:30 a.m. to 12:30 p.m., with opportunities to grow in a professional, supportive setting.