Member Experience Associate: Sales & Service Pro

American Automobile Association; Daly City (CA); On-site; USD 48,000 - 56,000; Full time

Benefits offered by this job

401k Matching

Medical

Dental

Vision

Wellness program

Paid Holidays

PTO

Volunteer time

Free AAA Classic Membership

Product Discounts

Tuition Reimbursement

Job summary

AAA Mountain West Group in Daly City is seeking a Member Experience Associate to deliver outstanding service and value to our Members across multiple branch locations. The role combines service with sales, requiring the ability to identify member needs and meet individual sales goals.

This is a full-time, on-site position, with shifts that include Saturdays and travel between branches as needed. Candidates should possess a high school diploma or GED, 2-4 years inSales or service, and excellent

Qualifications

• Minimum High School Diploma/GED with 2–4 years in sales or service.
• Experience in insurance, retail, hospitality or call centers is valued.
• Demonstrated drive for results and ability to learn multiple product lines.

Responsibilities

• Provide outstanding member service and cross-sell AAA products.
• Meet individual sales goals while delivering consistent service.
• Assist across multiple branch locations; travel between branches as needed.

Skills

Customer Service

Sales

Active listener

Adaptable thinker

Strong communicator

Product knowledge

Technical proficiency

Education

High School Diploma or GED

Tools

AAA products knowledge

Job description

AAA Mountain West Group in Daly City is seeking a Member Experience Associate to deliver outstanding service and value to our Members across multiple branch locations. The role combines service with sales, requiring the ability to identify member needs and meet individual sales goals.

This is a full-time, on-site position, with shifts that include Saturdays and travel between branches as needed. Candidates should possess a high school diploma or GED, 2-4 years inSales or service, and excellent