Member Experience Associate - Part Time

Planet Fitness - United FP Management, LLC; Hendersonville (TN); On-site; USD 13,776 - 20,664; Part time

Job summary

Planet Fitness - United FP Management, LLC in Hendersonville is looking for a part-time Member Services Representative. The role involves creating a positive member experience through superior customer service. Responsibilities include greeting members, handling front desk activities, and maintaining club cleanliness. Candidates should have a customer service background, be 18 or older, and possess an upbeat attitude. Join our team to help us exceed member expectations!

Qualifications

• Customer service background preferred.
• Must be 18 years of age or older.
• Willingness to maintain cleanliness of the club.

Responsibilities

• Greet members and guests, providing exceptional customer service.
• Handle front desk activities, including answering phones and checking in members.
• Facilitate updates to member accounts and respond to concerns.

Skills

Customer service background

Basic computer proficiency

Exceptional customer service skills

Ability to empathize and problem solve

Upbeat and positive attitude

Punctuality and reliability

Job description

Planet Fitness - United FP Management, LLC in Hendersonville is looking for a part-time Member Services Representative. The role involves creating a positive member experience through superior customer service. Responsibilities include greeting members, handling front desk activities, and maintaining club cleanliness. Candidates should have a customer service background, be 18 or older, and possess an upbeat attitude. Join our team to help us exceed member expectations!